The two future trends are not contradictory: Artificial Intelligence (AI) is becoming a game changer, while the “human factor” is gaining importance.
In an interview with IT&T Business, Roland Tscheinig explains how companies can accelerate their software development through the use of AI while simultaneously strengthening the skills of their employees.
“We need people who are capable of systemically analyzing complex solutions and critically evaluating AI-generated results. The skill profile and job description for software testing are changing significantly – it’s the people who make the decisive difference.”
OBJENTIS Software Integration has been supporting client companies for 25 years in developing, testing, and managing software applications. The prerequisite for this is the continuous development of both technological and professional expertise. In addition to its core competence in testing and quality assurance, the company has long positioned itself as a leading player in two additional key areas: monitoring and automation – including innovative tools from its own software development.
For Roland Tscheinig, all of these topics share two essential elements: 1) AI will become the much-quoted game changer in the very near future – and in some cases, it already is, for example, by enabling a new level of speed and quality in testing. At the same time, the importance of interpersonal skills and communication is growing. Two trends that may initially seem like opposites, but which, from Tscheinig’s perspective, must work together if software solutions and AI are to truly support people in their work.
What are the key factors in your projects that ensure a business software solution generates the most positive effects and the greatest benefit?
Early involvement of business units is crucial for the acceptance and successful implementation, whether introducing new software solutions or replacing existing systems. The users’ needs must be at the forefront. The business side expects solutions that meet its requirements and places the responsibility for this on development. Additionally, many users are accustomed to the current system and tend to be skeptical about replacements or new implementations. Therefore, it is crucial to convey to the business units that their input and feedback are decisive in determining whether the new solution will meet their expectations.
Source: Interview originally published in ittbusiness.at
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