People sitting in a cinema watching a film

Cineplexx automates business-critical ticketing across 12 countries with Drvless

Case Study | Entertainment

How Cineplexx uses visual, AI-powered test automation to secure business-critical ticketing and reservation flows across 12 countries – without programming and with significantly less manual testing effort.

50% time savings on manual regression testing

Stable tests despite releases every 2 weeks

12 countries covered with one unified test setup

About Cineplexx

Cineplexx is one of Europe’s leading cinema chains, with its IT headquarters in Vienna. The website, POS systems, and mobile apps must function reliably across countries, languages, and layout variations – for business-critical processes such as ticket purchase, seat selection, and payment.

Cineplexx operates 70 cinema locations with approximately 500 screens across twelve countries, primarily in Southern and Southeastern Europe, welcoming more than 11 million visitors every year. At its core are business-critical use cases such as ticket purchase and reservation – including variations in ticket types, seating charts, login status, and payment methods.

INITIAL SITUATION & CHALLENGES

International setup: Multiple countries, different languages, and layouts significantly expand the test matrix.

High release frequency: New features and bug fixes are rolled out roughly every two weeks – every change requires regression testing.

Business-critical user journeys: Ticket purchase, seat selection, reservation, and payment must function reliably and consistently.

Manual testing as a bottleneck: Manual regression tests are time-consuming and error-prone; valuable IT resources are tied up in routine work.

High variability in the UI: Parameters such as ticket types, seating charts, login status, and payment methods generate many scenarios that must be tested repeatedly.

OBJECTIVE

Reduction of manual regression testing

Faster feedback cycles before releases by eliminating time-consuming manual tests.

Reliable, repeatable tests

For business-critical E2E flows (web & app) across multiple countries and languages.

Enablement without coding

Test automation should be able to be created, maintained, and executed without programming knowledge.

You are currently viewing a placeholder content from YouTube. To access the actual content, click the button below. Please note that doing so will share data with third-party providers.

More Information

SOLUTION

Using Drvless since 2023

Cineplexx became aware of Objentis at a conference and, after evaluating several tools, chose Drvless. The tool uses graphical/UI recognition and dynamically adapts to UI changes. Automated tests can be created and executed without programming knowledge.

Features used by Cineplexx

1. Execution lists:

Reusable execution lists for standardized regression tests.

2. Visual UI recognition:

More stable automation even with UI changes.

3. No-code creation:

No programming knowledge is required; logic (e.g., loops/conditions) can be mapped in simple steps.

4. Parameterization:

Variation of ticket types, seating charts, devices, login statuses, and payment methods for broad test coverage.

Operating Model in Practice

Internal test case creation
Test cases are created internally and supplemented with input from other colleagues.
Automated execution via execution lists
Regression tests are executed automatically in a defined order via execution lists.
Reproducible coverage
The goal is to reliably and reproducibly cover as many scenarios as possible – with significantly less routine work.

Drvless enables us to execute complex, recurring test cases automatically — without programming, and in a way that is easy to use.

Sabine Ringhofer
CIO | Cineplexx Group

RESULTS & BUSINESS IMPACT

Test automation that scales with international growth

Cineplexx shows how business-critical, internationally deployed applications can be reliably tested through automation – despite a high release frequency and significant UI variability.
Rather than relying on rigid, technical test scripts, Drvless follows the visible behavior of the application. This keeps tests stable even with frequent updates, different countries, and languages. The result: 50% less manual testing effort, higher release confidence, and a test setup that scales alongside Cineplexx’s international growth.

1. September 2026
RESULT IMPACT
50% time savings Significant reduction in manual testing effort by eliminating manual regression tests.
Higher release stability Repeatable, reliable test runs increase confidence prior to deployments.
Reduced workload for the IT team Less routine work creates capacity for more complex tasks and further development.
Scaling across countries & languages A uniform test setup enables reliable international rollouts.