In their presentation, “Test Automation Enters New Territory,” David Grassmugg, Head of Testing at twinformatics GmbH, and Reinhard Schüller, Sales Manager at Objentis, shared fascinating insights into the transformation of test automation at one of the largest IT service providers for insurance companies in the CEE region.
Twinformatics was founded in 2005, employs around 500 people, and generated revenue of approximately €210 million in 2023.
“We do everything – from network cables and laptops to complex insurance solutions like SAP or LifeFactory,” explained Grassmugg, describing the breadth of their services.
However, the effort required for test automation was high for a long time: “Test automation means work – especially maintenance.” Manual testing is, of course, not scalable, but even script-based automation often becomes time-consuming when systems change or technical migrations take place. “That was our maintenance trap,” said Grassmugg.
In 2021, twinformatics began working with Drvless – an AI-based solution that performs tests “like a human – purely visually, without access to the code.” The system only requires HDMI and USB to process screen output and input signals.
“What you see is what you test – and that’s all it takes.”
This new approach enabled broader participation: “Suddenly, business departments could also contribute because they understood the tests – natural language instead of code.”
Looking ahead, twinformatics plans to make greater use of ideation – the automated creation of test cases based on requirements, screenshots, or documentation. They also expect a significant increase in test coverage in legacy systems.
“We have around 300 systems – and many of them still have gaps that we can finally automate with Drvless.”
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